406 Privacy Policy — Your Data Protection
This page explains how the 406 platform collects, uses, stores, and protects the personal information of Malaysian users. Please read it carefully to understand your rights and choices.
Effective Date: 1 January 2026
1. Information We Collect
When you register or use the 406 platform, we collect several categories of information to ensure a smooth, secure, and personalised experience for users in Malaysia.
Account Information
- Malaysian phone number used during registration.
- Username and chosen password (passwords are stored in encrypted form and cannot be read by any member of staff).
- Identity verification documents requested for specific compliance purposes (where applicable).
Payment & Transaction Information
We record financial transaction details including deposit and withdrawal amounts in Malaysian Ringgit (MYR), transaction timestamps, payment methods used (such as Touch 'n Go, Maybank, CIMB), and transaction reference numbers. Full bank account numbers are not stored directly by the 406 platform — we use third-party payment processors that comply with industry security standards.
Device & Browser Information
- IP address and country location obtained automatically.
- Device type, operating system (Android/iOS/desktop), and browser version in use.
- Session duration, pages visited, and in-platform actions for internal analytics purposes.
2. How We Use Your Information
All information collected by the 406 platform is used solely for legitimate purposes directly related to providing services to Malaysian users. We do not sell your personal information to any third party for marketing purposes.
- Account management: Verifying identity, processing logins, and maintaining the security of user accounts.
- Transaction processing: Processing deposits and withdrawals in MYR accurately and securely.
- Platform improvements: Analysing aggregated usage patterns to improve the performance, interface, and functionality of the 406 platform.
- Fraud prevention: Identifying suspicious activity and protecting user accounts from unauthorised access.
- Legal compliance: Meeting regulatory and legal requirements applicable to the platform's operations in Malaysia.
- Customer support: Helping users resolve technical issues or queries related to their account and transactions.
3. Cookies & Session Tracking
The 406 platform uses cookies and similar session tracking technologies to enhance the user experience and ensure the platform functions properly. Cookies are small text files stored on your device when you visit our platform.
Types of Cookies Used
- Session cookies: Keeping you logged in during an active session. These cookies are automatically deleted when you close your browser.
- Preference cookies: Saving your preferred language settings and display preferences.
- Analytics cookies: Recording anonymised usage statistics to help us understand how users interact with the 406 platform.
You can control or block cookies through your browser settings. However, blocking session cookies may affect login functionality and your overall experience on the platform.
4. Data Security & Information Sharing
Security Measures
406 implements a range of technical and organisational measures to protect user data against unauthorised access, disclosure, alteration, or destruction. These include industry-standard encryption protocols for all data transmitted between user devices and platform servers, as well as strict internal access controls for staff.
While we make every effort to protect your data, no security system can be guaranteed to be 100% foolproof. Users are advised to also take their own precautions, such as using a strong password and not sharing login credentials with others.
Third-Party Sharing
406 does not sell, rent, or share users' personal information with third parties for marketing purposes. Information may only be shared in the following circumstances:
- With trusted payment service providers to process users' MYR transactions — these providers are bound by strict confidentiality agreements.
- With the relevant authorities where required by law or a valid court order.
- In the event of a business merger or acquisition, subject to prior notice being given to affected users.
5. User Rights & Policy Changes
Your Rights as a User
As a 406 platform user, you have the following rights regarding your personal data:
- Right of Access: You have the right to request a copy of the personal information we hold in relation to your account.
- Right to Rectification: You can update or correct inaccurate personal information through your account settings or by contacting customer support.
- Right to Erasure: You have the right to request deletion of your personal data, subject to applicable legal obligations or operational requirements. Deletion requests can be submitted via support email.
- Right to Object: You may object to the processing of your data for certain purposes where permitted by law.
Changes to This Privacy Policy
406 reserves the right to update this Privacy Policy at any time to reflect changes in data practices, regulatory requirements, or new platform features. Any changes that take effect will be published on this page along with the latest update date. Continued use of the platform after changes are made constitutes acceptance of the updated policy.
Contact Us
For any enquiries regarding this Privacy Policy, data access requests, or concerns about how your information is handled, please reach out to the 406 customer support team via:
Email: [email protected]
You may also refer to the FAQ us for quick answers to the most frequently asked questions from Malaysian users.
Still Have Questions About Your Privacy?
Contact the 406 support team or visit our FAQ page for further clarification in Bahasa Melayu.